Business Professionals Need to Answer Questions Like: 1) Can we change the way we work to better achieve our goals? 2) Can we do our work with less cost? 3) How can we eliminate special cases? 4) Why is it so hard to get something done? 5) Why do we have so many forms to fill out? 6) Can we improve processes by using information systems? 7) Do our information systems need to be changed to more closely fit our processes? Business Professional's Skill-sets: 1) Ability to create process models 2) Discuss changes to processes 3) Know how information systems can support processes Example: Falcon Security - Need to develop new business processes and possibly information systems to support making new drones rather than buying drones to a company - Need a new/altered model to support 3D drone manufacturing (3D drone manufacturing is able to lower the costs associated with new drones) - Falcon Security team needs to understand the roles that information systems play in supporting business processes
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